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Customer Survey

Please take a minute to fill out the survey below. Surveys are important to achieving better customer service, so we need your help as a customer to let us know how we can better serve you.
  Customer Survey Form

CONCERNING THE QUALITY OF MY REPAIR I AM:
 

5

4

3

2

1

0
 
Completely Satisfied << | >> Completely Dissatisfied
 
   
CONCERNING THE CLEANLINESS OF MY VEHICLE UPON COMPLETION:
 

5

4

3

2

1

0
 
Cleaner than when I brought it << | >> Dirtier than when I brought it
 
   
MY CAR WAS DELIVERED IN A TIMELY MANNER:  
I agree / I disagree  
   
THE STAFF AT SPA BODYWORKS:  
Kept me informed of my progress  
Did NOT keep me informed of my progress  
   
CONCERNING OUR ASSISTANCE WITH YOUR INSURANCE CLAIM I AM:  

5

4

3

2

1

0
 
Completely Satisfied << | >> Completely Dissatisfied
 
   
CONCERNING MY TREATMENT AS A CUSTOMER I FELT:  

5

4

3

2

1

0
 
Completely Satisfied << | >> Completely Dissatisfied
 
   
WHEN PICKING UP MY VEHICLE I:  
Received a written warantee  
Did NOT receive a written warantee  
I do not remember  
   
BASED ON THE QUALITY OF REPAIR AND SERVICE, I WOULD:  
Recommend the shop to others / Bring future collision work here  
Non-Committal  
Would NOT recommend your shop  
   
CONTACT INFORMATION (optional):  
I would like somone to contact me  
Phone #:  
   
COMMENTS / SUGGESTIONS:  
 
   
 








   
 
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